Billing & Payment Questions
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What type of payment methods do you accept? |
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We accept Master Card, Visa through our Credit Card Processing on our website. We also accept PayPal and wire transfer. |
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How can I use Paypal processing in my Turnkey website? |
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1.Log in your account in your Turnkey website 2.Click "Paypal Processing" in the Reseller Bar.You will see a page with "User Agreement for PayPal Payment Processing" 3.Then enter all fields below the "User Agreement for PayPal Payment Processing" 1)"Email Address:"--that is your primary Paypal account. 2)"Max Payment:"--that is the maximum Payment your subuser can refill his account in your Turnkey website.The deposit of your subuser can not exceed such figure. 3)"Min Payment:"--that is the minimum payment your subuser can refill his account in your Turnkey website.The deposit of your subuser can not be under such figure. 4)"Fee Rate:"--that is the fee rate that you would deduct from the payment he would deposit. e.g. If you set it as 3%,and the subuser transfer fund $100 from his account of Paypal to your own account, say, in your Turnkey website, it will appear $97 in the subsuer account.Note:that does not always match the amount of the fund which transfers in your own Paypal account. 5)"Status:"--if you agree to use such service, please click"Setup", while, please click"Stop". 6)If all is ok, click "submit" button.And now, your subuser can refill his account in your Turnkey website via Paypal processing. Note:1.After you collect the fund via Palpal from your subuser, you should make sure if there is enough fund in your main account, if not, please deposit immediately. 2.If you would like to switch some setting, e.g. the fee rate etc. or would stop such service, you can also follow the ways upwards to switch sponsored setting. |
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Where can I check on my order history? |
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In the "Order Manager" section, you may view the details of any orders. |
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What will happen to any remaining funds in my account when I decide to discontinue my status as a Cnobin reseller? |
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We will refund any unused funds in your account, minus a $25 processing fee. However, there may be an additional adjustment charge to reflect higher prices you would have paid for a lower volume of registrations. |
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How can I use Credit Card to pay my bill? |
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Before authorizing you to use Credit Card, we will need to do a card safty test. First of all, please make sure your account information was valid and completed. Then please provide us your Login name, IP addresses, First 6 number of your credit card, city, state, country, post code and email address. After we have a card safety test, we will authorize you to use credit card payment by login www.cnobin.com, access "Account manager">>"Billing Manager">>"Credit card". |
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Why can't I get refund to my paypal account/credit card after I fail to register the domain name? |
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Per the registrant agreement, the transaction is unrefundable. You may use the money in your account to purchase other domain names, but we are not able to refund the money to your paypal account or any bank account. |
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How can I deposit in my account? |
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Currently, you can choose credit card, Paypal or wire transfer to deposit in your account. Login at cnobin.com with your member-ID and password, you will find these information in the ?Billing? section. (More details about the payment information, see ?Billing & Payment Questions? in FAQ) |
Billing & Payment Questions
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